The room had 2 well-kept and nicely decorated beds, which were comfortable, and the location was convenient.

As usual Embassy Suites are clean and give you great breakfast and cocktail hour. The hotel was clean and updated fit exspectations

We traveled all night and I am aware that hotel rooms are usually not available until 3 pm. How ever we were traveling with a 1 year old so we decided to travel through the night while he slept. We arrived at 10:30 am fully aware that there probably would be a room available yet. Upon arriving I spoke with the front deck clerk about our situation and explained that I was checking in and would like the first available room . I need to use the wifi to complete a small presentation for work and she told me that I could not have the code until we checked in and I said gladly i'll check in well we couldn't do that because there where no rooms available after a little conversation about the fact that I will be staying at the hotel wasnt there something she could do finally she gave me the code To make this shorter we needed some special attention do to your arrival time and to put if mildly it seemed that at every need we had it was the biggest problem and that we where treated like a guest until we checked in. i WOULD expected after telling her of our 11 hour long eventful journey that she would of done what ever she could of the make us comfortable until our room was available instead of the opposite She was helpful after I made several suggestions on how she could do better I look at this as a training opportunity for the front staff. They are the first impression of your company and she left a bad one

Enjoyed our stay,breakfast was great would definitely stay there again

There were not enough towels in the pool.

The breakfast here is a good deal - lots of tasty options, and it won't break the bank. 🍳

The room.

Slow bar service, rude front desk lady at check in, and whirpool was ice cold.

The staff was very helpful and friendly whenever I needed anything.

The stair wells were dirty and the free water they gave us tasted like plastic

Our stay at Embassy Suites By Hilton St Louis Airport in Bridgeton was pleasant. The hotel is nicely updated and offered good pricing. It is conveniently located in a nice area close to the guest rooms, A/C units, and Saint Louis International Airport.

The breakfasts here are incredible, with freshly made omelets and a variety of fruits; they offer early check-in and late check-out.

The appearance of the hotel, lobby bar,lounge area and the room.

The staff was very rude, upon arrival I was never greeted,and the was treated like I was bothering her. The female cook at breakfast had the worst attitude ever and the housekeeper made it to our room after 3pm daily.

The hotel was nice.

Terrible service. Attitude from kitchen people. Kitchen run out of food. Terrible service for amount of money they charge to stay there!

I really enjoyed staying in this brand-new hotel. the room was well-kept with a reasonably comfortable king-size bed. - the breakfast meal was above average with complimentary cocktails. - the service was good, and I was totally satisfied. - They offered a shuttle service from the airport.

Great breakfast! Omelettes made with "pride" and delivered with a warm smile.

Nothing I didn't like, other than sharing elevator with housekeeping and dirty laundry/ trash.

My children love the breakfast. I love the happy hour. This is our usual stay-cation spot

The overcrowding at the pool. Pool being shut down for the entire stay. We come for the amenities, especially the pool.

The staff here was super helpful and really professional. They were always ready to assist. And let me tell you, the breakfast spread was awesome! So much delicious food to choose from 😋.

The room was clean, modern, and roomy. The staff was great.

I try to book hotels with a pool so that I can get some exercise while on the road. The pool water was not clean, but that was not the main problem. There was a group of large kids that were unsupervised and roughhousing in the pool. I was run into, kicked and hit.